Privacy Policy

Last updated: 17 September 2026

Afri Agri Products Ltd. (“Afri Agri”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit www.afri-agri.com, use our online shop, contact us, submit an enquiry, request technical or agricultural support, or otherwise interact with us.

We process personal data in accordance with the Nigeria Data Protection Act 2023 (NDPA) and other applicable data-protection laws and regulations. The NDPA requires, among other things, that personal data be processed lawfully and transparently, for specified purposes, limited to what is necessary, retained only as necessary and appropriately secured.

1. Who We Are

Afri Agri Products Ltd. is a Nigeria-based supplier to the agricultural and horticultural industry. We supply agricultural inputs and provide technical support to farmers and agribusinesses across Nigeria.

Afri Agri Products Ltd.

4 Metal Box Road

Ogba Industrial Scheme

Ikeja, Lagos

Nigeria

Email: info@afri-agri.com

Telephone: +234 201 295 8045 / +234 201 295 7814

Website: www.afri-agri.com

2. Personal Information We May Collect

Depending on how you interact with Afri Agri, we may collect information including:

your name;
telephone number;
email address;
billing and delivery address;
company, farm or organisation name;
information about your farm, crops or agricultural activities where relevant to an enquiry or service;
order and transaction information;
information submitted through contact or enquiry forms;
communications you send to us;
information necessary to provide technical support or agricultural services;
IP address, browser type and device information; and
website usage, cookie and analytics information.

When using our online shop, we may also process information necessary to manage your account, shopping cart, orders, delivery and payment. Afri Agri currently operates an online product catalogue/shop through its Odoo website.

3. How We Use Your Personal Information

We may use your personal information to:

process and fulfil orders;
arrange product delivery or collection;
respond to enquiries;
provide information about our products and services;
provide agricultural or technical support;
provide soil-analysis and related advisory services;
manage customer and distributor relationships;
maintain customer accounts;
process payments and maintain transaction records;
communicate with you regarding orders, enquiries or services;
improve our website, online shop and customer experience;
analyse website usage;
protect our website and systems against fraud or misuse;
maintain appropriate business and accounting records;
comply with legal and regulatory requirements; and
send marketing communications where we have an appropriate lawful basis to do so.

For example, Afri Agri's soil-analysis service involves receiving a sample and providing a report and advice tailored to the farm, which may require processing information supplied by the customer.

4. Lawful Basis for Processing

Depending on the circumstances, we may process personal data on one or more lawful bases permitted under applicable Nigerian law, including:

Consent – where you have given us permission to process your personal information for a specific purpose.

Contract – where processing is necessary to fulfil an order, provide a service, or take steps at your request before entering into an agreement.

Legitimate interests – where processing is reasonably necessary for our legitimate business activities and those interests do not override your rights and freedoms.

Legal obligation – where we are required to process or retain information to comply with applicable laws or regulations.

Where we rely on consent, you may withdraw your consent, subject to applicable law.

5. Online Orders and Payments

When you place an order through our online shop, we may collect information necessary to process the transaction, including your contact information, billing information, delivery details and order history.

Payment information may be processed by banks, payment processors or other third-party payment providers. Where payment information is processed directly by such providers, their own privacy policies and security practices may apply.

We do not require more payment information than is reasonably necessary to process and administer your transaction.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies.

Cookies may be used to:

keep the website and online shop functioning correctly;
remember your preferences;
maintain shopping-cart or session information;
understand how visitors use our website;
improve website performance; and
support analytics or marketing functions where applicable.

Some cookies are necessary for the operation of the website. Other cookies should only be placed where permitted and, where required, after obtaining your consent.

You can manage cookie preferences through the cookie controls provided on our website and through your browser settings.

The NDPC recognises that cookies and similar technologies can process information about how visitors interact with websites and emphasises appropriate safeguards and transparency.

7. Marketing Communications

Where permitted by law, we may use your contact information to send you information about Afri Agri products, agricultural events, field days, technical information, promotions or other relevant updates.

Where your consent is required, we will request it before sending such communications.

You may withdraw your consent or unsubscribe from marketing communications at any time.

Transactional communications relating to an existing order, enquiry or service are not considered marketing communications.

8. Sharing Your Personal Information

We do not sell your personal data.

We may share personal information where reasonably necessary with trusted third parties, such as:

website and hosting providers;
payment processors and financial institutions;
delivery and logistics providers;
IT and software providers;
email and communications providers;
analytics providers;
professional advisers;
laboratories or technical service providers where necessary to provide a requested service;
suppliers or business partners where necessary to resolve a technical or product enquiry; and
government, regulatory or law-enforcement authorities where required by law.

Where another organisation processes personal information on our behalf, we take reasonable steps to ensure appropriate data-protection safeguards are in place.

9. International Data Transfers

Some of our suppliers, technology providers or other service providers may operate outside Nigeria.

Where personal data is transferred outside Nigeria, we will take reasonable steps to ensure that such transfers comply with applicable Nigerian data-protection requirements and that appropriate safeguards are in place.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, accounting, regulatory or legitimate business requirements.

Different types of information may therefore be retained for different periods.

When personal information is no longer required, we will take reasonable steps to delete, anonymise or securely dispose of it.

This reflects the NDPA principle that personal data should not be retained longer than necessary for the lawful purpose for which it is processed.

11. Data Security

We take reasonable technical and organisational measures designed to protect personal information from:

unauthorised access;
unlawful processing;
accidental loss;
alteration;
disclosure;
destruction; and
misuse.

However, no website, electronic transmission or electronic storage system can be guaranteed to be completely secure.

12. Your Data Protection Rights

Subject to the requirements and limitations of applicable law, you may have the right to:

be informed about how your personal data is processed;
request access to personal data we hold about you;
request correction of inaccurate or incomplete information;
request deletion of your personal data;
request restriction of certain processing;
object to certain processing;
withdraw consent where processing is based on consent;
request portability of your personal data where applicable;
exercise rights concerning automated decision-making; and
lodge a complaint with the Nigeria Data Protection Commission.

These rights are recognised by the NDPC under Sections 34–38 of the Nigeria Data Protection Act.

To exercise your rights, please contact us at info@afri-agri.com.

13. Third-Party Websites

Our website may contain links to websites operated by manufacturers, suppliers, payment providers, social-media platforms or other third parties.

Afri Agri does not control the privacy practices of third-party websites.

We recommend reviewing the privacy policy of any third-party website or service before providing personal information to it.

14. Children's Privacy

Our website and online shop are primarily intended for farmers, agricultural businesses, distributors and other customers and are not specifically directed at children.

We do not knowingly seek to collect children's personal data through our website except where there is an appropriate lawful basis and applicable safeguards.

15. Complaints

If you have a concern about how Afri Agri processes your personal information, please contact us first so that we can investigate the matter.

You also have the right to lodge a complaint with the Nigeria Data Protection Commission, Nigeria's data-protection supervisory authority.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, online shop, services, business practices or applicable legal requirements.

The latest version will be published on this page, and the “Last updated” date will be amended accordingly.

17. Contact Us

For questions, requests or concerns relating to this Privacy Policy or the processing of your personal data, please contact: